For Consumers

Access to wireless services and technologies is vital to full participation in society for people with and without disabilities.  Therefore, consumers are an integral part of the RERC's research, development and training efforts .

Projects

Here, links are provided to Wireless RERC's projects focusing on consumer needs.

• Customer-Driven Usability Assessment
  This project's goal is to develop an online resource (mywirelessreview.com) for disseminating usability testing results to consumers, wireless product manufacturers, and retailers of mobile wireless devices and services.

• Facilitating User-Centered Research: The Consumer Advisory Network

  This project collects information about issues of access and usability of cell phones and other personal wireless products from the perspective of people with disabilities.

• Promoting Awareness of Access and Usability Needs for Wireless Devices
  This project promotes the awareness of accessibility among consumers and wireless providers, including retail sales staff.

Survey of User Needs

The Survey of User Needs helps us understand how people with disabilities use wireless products like cell phones and text messengers. We hope you will take the time to share information about your needs with us.

Consumer Advisory Network Newsletter

In order to keep our Consumer Advisory Network participants informed on our progress, we mail out our quarterly Consumer Advisory Network Newsletter.

Online Accessibility Information Resources

For your convenience the Wireless RERC has collected direct links to the accessibility pages for wireless manufacturers, carriers and other general sources for wireless information.

Your Guide to Choosing a Cell Phone

Your Guide to Choosing a Cell Phone was developed and tested by the Wireless  RERC's Consumer Advisory Network to help persons with disabilities in choosing a phone to meet their needs.